JD's Auto & Trailer Repair

JD and Brenda went above and beyond with their customer service. They are both a wealth of knowledge on trailer maintenance, repair and sales. They are honest, local, hardworking, smart, prompt, efficient and caring. They provided a very detailed estimate of the work to be done, met all timelines, and guided me through the process of a sale. Highly recommended in every aspect of working with them. If you have a trailer that needs a repair, if you want to buy a trailer, if you want to install a hitch, or need routine maintenance on your trailer, I'd consider no other dealer. Shop local!! Thanks, JD and Brenda, for your amazing customer service and your patience with all of my questions!!

Very warm & friendly reception greet you in this neighborhood gem. The ordered hitch arrived a day after ordering and professionally installed the next day. Never thought a hitch could be such a nice addition to the rear of our SUV.

I’m new to Camping and bought a small Airstream this past year to get back out in a safe way during the pandemic.

I’ve traveled over 13,000 miles since February and found JD Trailer when I was looking for someone that could repack my bearings as the wait at Airstream dealer was over three months!

I was so impressed with JD and his staff- especially Brenda! They literally taught me more about my setup than anyone to date-I seriously haven’t had such a positive customer service experience anywhere else and I feel so better equipped to head out on many more adventures with my little travel trailer!

Thank you Brenda and John and if you’re in the market for any trailer service don’t give it another thought-These folks are awesome at what they do!

My camper trailer needed major repairs. The axles,brakes, suspension, and frame all had failures. The tires were wearing out and rubbing on the body. The trailer also has a large open flat deck to haul two UTV side by sides. The weight limit was probably being exceeded By 10%. I called around at four places looking for the right shop to do the job. JD was the place to go. I was immediately impressed with Brenda’s knowledge of trailers and all the technical matters to do it right. After we discussed the project on the phone I knew I found the right place. I brought it in and we got started. Initially we worked out a plan to repair it and get it back to factory new. It would be expensive. It would get me back to new. But the camper is only 5 years old. So if I kept using it the same way I would probably have to come back and do it all over again 5 years in the future. JD explained all this and I agreed. He came up with a whole new upgrade plan that would replace everything with updated new equipment. It would cost more and be more involved but it would be done right and probably never have problems again. That is what I decided to do. JD got started. My vacation was off in the future by we both kept an eye in the progress and the calendar and they got it all done one week before my vacation. The trailer pulls great now and has all sorts of improvements. I think most people have simpler and more routine needs than what I needed this time. So given that I think JD is the best place around here to have your trailer serviced.

I needed a hitch installed as soon as possible in order to move my son home from college in Boston. I had originally called the shop in St Charles that received high reviews and the person I spoke to was very rude and scoffed when I told him I needed it installed by the end of the week.

I called JD's and they were so nice and went above and beyond to get the hitch installed for me within a matter of days and for a much lower price then the St Charles shop quoted me. I dropped my car off at 3:30 on a Friday and by 5:15 I was picking it up.

If you need a hitch installed, use JD's. They are amazing people that really care about their customers.