State: | Illinois |
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Address: | 700 E North St, Elburn, IL 60119 |
Zip code: | 60119 |
Phone: | (630) 365-3299 |
Website: | https://www.caliber.com/find-a-location/elburn |
Monday: | 7:30 AM – 5:30 PM |
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Tuesday: | 7:30 AM – 5:30 PM |
Wednesday: | 7:30 AM – 5:30 PM |
Thursday: | 7:30 AM – 5:30 PM |
Friday: | 7:30 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
Awesome place to bring your car for damage. Service, Customer Service, and work was all excellent.
Very sweet staff! Highly recommend this location or any of the Caliber locations, they are all great! Communication is fantastic and so is the help they give you. I forget his name, but one of the guys here was very helpful! Made sure everything was set for the car to be repaired! Very pleased with their services! Thank you!
Very thorough and professional. Great communication thru the entire process of getting my car repaired.
Ironically, my car was rear-ended twice, and both times Caliber Collision repaired my car. They did a great work in a timely and courteuos manner. I trust their expertise.
Actually, I'd give it 4.5 stars but I rounded up to 5 because customer service is great!
Likes - Constant communication update on status of the car. My car needed repair at the worst time (Thanksgiving/Christmas 2022). It took around 2.5 months to complete the repairs. Dustin was great in coming back to me with updates. Because the insurance could only cover my rental car until a certain date, Caliber agreed to cover the remaining days until the car was ready. Ali, the parts manager, was a great communicator as well.
Reason I would knock off 0.5 points is because the car wasn't exactly perfect the time I picked it up; issues such as side door mirror switch was stuck, washer fluid line was pinched. Fortunately, they were minor issues and could be fixed quickly.
Overall, I would rate this experience as a positive one.
The phone number for Caliber Collision is (630) 365-3299.
Caliber Collision is located at 700 E North St, Elburn, IL 60119
The website (URL) for Caliber Collision is: https://www.caliber.com/find-a-location/elburn
Caliber Collision is open:
Monday:7:30 AM – 5:30 PM
Tuesday:7:30 AM – 5:30 PM
Wednesday:7:30 AM – 5:30 PM
Thursday:7:30 AM – 5:30 PM
Friday:7:30 AM – 5:30 PM
Saturday:Closed
Sunday:Closed