Fly Plumbing & HVAC

This company was very responsive when I needed to make an urgent toilet replacement. They offered me several timeslots within 48 hours and their price for the service was $100-$200 less than other companies in the area. Tom did my installation and was professional and efficient. Highly recommend!

Reynaldo was very helpful and knowledgeable. He made sure that work has been completed and customer was satisfied before he left. He was very professional and honest. Contracted and dealt more than 10 plumbing company for the last three years and this company was the only one who gave me an honest diagnosis. Will definitely be on my speed dial and will recommend to everyone!

Adrian and Sam: I can not thank these guys enough. What AMAZING beings. I can’t go into every detail without writing a book but they were SO intelligent, kind, courteous, patient, and overall just great souls outside of work. It’s so much more than a job for these gentlemen. Amazing work guys! I’m eternally grateful and am a loyal customer to the company from you both!

I have to say that after calling my landlord for almost a year and having people come out to fix the same problem, Tom was the only one that actually took the time to actually fix it properly. He was so amazing. He came in and went straight to work. I appreciate the time and work you did today Tom. Keep up the amazing work you do and please please keep your great personality. Anytime I need work done I will definitely be requesting Tom. Thank you so much.

Adrian was very helpful in cleaning up the mess that occurred for the past couple of days. It was quick. He made sure everything was working. He was informative on what he was needing to do. It was a nice experience! Definitely a good job!

I love my job. I like the family vibe we have as a team. We as a team go above and beyond our duties because we love our resident. I will not leave out our ED (Executive Director), she from day one, has had no problem with jumping in and helping when the needs arises, no matter what it is. As a family when one of us hurt we all hurt, we will and have been there for each. Management is nice and easy to work with, we respect each other and I enjoy working with everyone

My experience with Victory has been phenomenal! Latrice, Regina and Nicole were essential players to my decision to have my loved one here. Their kindness, compassion and dedication, as well as follow up was amazing. I have and will continue to recommend Victory at Sierra Ridge. God bless you all.

We had a very difficult situation with my Mother who needed emergency placement, she has COPD and needs special care at times, and due to Covid 19 we had financial constraints we normally wouldn't have,not only did Latrice McGhee do a above and beyond outstanding job getting my Mothers application processed, but the rest of the entire staff have been amazing !

We moved Mom's things in this past Sunday before she arrived and Westin the Maintenance Assistant there saw her A/c unit wasn't perfect and he on his own volition replaced it for her so she wouldn't have trouble breathing or be too hot.

The Team worked with us to get all Mom's Medicare and Medicaid papers filed and believe me I looked at several other places and encountered so many ignorant people unwilling to help a sick older lady these people have a level of Compassion and Professionalism that just isn't seen in their industry very much anymore,which is sad.

Their Wellness Manager Jennifer took control of dealing with complex medication issues with my Mother's health and handled it like it was routine and simple when in fact it is far from that.

I served in the Military and Law Enforcement, my wife is a former Home Health care worker and I am extremely comfortable with the safety and care levels at Victory Centre of Sierra Ridge as long as these top quality
people are at the helm and in charge.

A company is reflected by it's employee's and if these people are the reflection of everyone I did not yet meet yet at Victory Centre, then I strongly feel this company knows how to do business and care for our elderly when we cannot.

God Bless all who work there and Thank you to Latrice McGhee for being an exceptional human being it's takes more than just a paycheck to do what she did for my Mom and I it took a heart and she has a huge one !

The experience I've had with getting my father processed in with Sierra Ridge Country Club Hills was outstanding. the staff was very professional and caring. I would really like to recognize Latrice McGee who did an outstanding throughout this process answering questions we may have, and assisting the family when needed. If the rest of the staff at this facility is as diligent in their duties as she is this will be a great place to send your love ones. :)