Costco Pharmacy

I’m on a few different migraine medications that are newer to the market, hard to get in stock, harder to keep in stock and incredibly expensive, even with prior authorizations and mail order services.

My last specialty pharmacy I was using emailed one day that they were simply not carrying my meds anymore. I was left without for one of them immediately and the other 2 eventually. I was frustrated and unsure how to move forward.

I’ve been coming to this Costco for years and thought to ask them for help. I had reached out to the manufacturer for a discount card but was having issues getting my insurance to honor it through mail order or the local chain pharmacy to take the time to look into using it. These things can be so difficult.

All of this is to say that with one phone call here the pharmacist (who’s name I unfortunately did not get) listened to me, heard me, and immediately looked into getting the medication in stock and covered and it was available the next day. Then when my other 2 meds came up with the same issues when it was time for their fill, pharmacy tech Alexis handled the issue with the same speed and care, calling for transfers and verifying discount cards. The meds were ordered and ready the next day!

Big bonus that at no point did anyone make me feel like I was a bother! Anyone who has ever had to make these kinds of phone calls knows the stress that can come from them. I’m so happy (and grateful) I made the switch to Costco Pharmacy! Thank you for all your help!

Prices are great for all over the counter items; they beat ALL competitors on most items. Pharmacy staff is friendly, helpful and very professional.

I agree with the other review. These guys are on their game and will call you and your Doctor if needed. More proactive than my Doc on getting me meds, and flexible if I have to travel for a surprise work trip. They always take the time to explain new meds and you just feel like they are on your team.

I have dealt with 2 national pharmacies in the past with relative good service but the personal service of Costco, North Riverside IL, is the best personal service of any pharmacy I have dealt with in the past. They don’t hesitate to call the doctor for clarity to solve any delay possibilities on my behalf. My personal need are the primary concern of the staff and that gives me peace of mind.