State: | Illinois |
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Address: | 5213 Northwest Hwy, Crystal Lake, IL 60014 |
Zip code: | 60014 |
Phone: | (815) 455-9600 |
Website: | https://www.vwofcrystallake.com/ |
Monday: | 7:30 AM – 7:00 PM |
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Tuesday: | 7:30 AM – 7:00 PM |
Wednesday: | 7:30 AM – 7:00 PM |
Thursday: | 7:30 AM – 7:00 PM |
Friday: | 7:30 AM – 6:00 PM |
Saturday: | 8:30 AM – 6:00 PM |
Sunday: | Closed |
Absolutely outstanding customer service! Two days before a hiking road trip my check engine light came on. I contacted the service department and their next appointment was the day I was scheduled to leave. I explained my situation and not only did they squeeze me in the next day, they quickly resolved the issue and made sure I made my trip. You guys are AWESOME!
The environment is clean, the people are friendly, the work done was straight forward and explained to me both before and after completion. Overall, an experience that meets or exceeds all my expectations. And one of your service techs put me on to a windshield treatment that I applied and it's working great!
Great customer service! First dealership to ever treat and take care of me in such a kind and respectful way! It was the easiest experience buying a car I have ever had. I appreciate them very much! The whole staff was kind, friendly, and curteous from the first phone call to the end of the sale. I recommend buying your next family vehicle from them. Thank you to the whole staff, especially Leah, Jake, and Trevor! You guys are awesome!!!!!
Great experience buying a VW ID.4. The sales team let me pre-contract over email, so when I arrived on site the paperwork was essentially done and the car was ready to go. It took just a few minutes. I wasn't psyched about the obligatory ShadowMark upsell, but it was still an overwhelmingly positive experience. Many thanks to Leah, Bruce and Trevor for making the process so easy. Fantastic team!
The phone number for Volkswagen of Crystal Lake is (815) 455-9600.
Volkswagen of Crystal Lake is located at 5213 Northwest Hwy, Crystal Lake, IL 60014
The website (URL) for Volkswagen of Crystal Lake is: https://www.vwofcrystallake.com/
Volkswagen of Crystal Lake is open:
Monday:7:30 AM – 7:00 PM
Tuesday:7:30 AM – 7:00 PM
Wednesday:7:30 AM – 7:00 PM
Thursday:7:30 AM – 7:00 PM
Friday:7:30 AM – 6:00 PM
Saturday:8:30 AM – 6:00 PM
Sunday:Closed