State: | Illinois |
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Address: | 1020 Summit St, Elgin, IL 60120 |
Zip code: | 60120 |
Phone: | (847) 695-8640 |
Website: | https://pepboys.com/stores/il/elgin/1020-summit-st?storeCode=1407 |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 6:00 PM |
Sunday: | 9:00 AM – 5:00 PM |
my boyfriend recommended i visit pep boys for my oil change and it was a wonderful experience! as a first time customer, and first time ever driving my car to the mechanics by myself, i felt like my car was in the right hands. Luis took the time to explain the process of an oil change to me before I left, and broke down expenses when I came to pick up my car after paying. i received a discount as well! i will be coming back here for sure!
These guys always try to fit you in. They have serviced my car several times (alignment services). I haven't used their other services. Honest assessment, and I hear them helping out customers, while waiting for my car. Quick intake, at your appointment time too, not a lot of waiting for service if you show up on time.
Luis (whom I think is the store manager) and Frank (the mechanic who worked on my car) were both very pleasant to deal with. I've been coming to this shop several times for oil changes and basic maintenance and repairs. Even when busy and a little stressed, they always give amazing customer service and are pretty accurate with their wait times. Always love coming to this location because I feel valued and respected. Luis gives great advice and remember your name and what repairs you've done before. I will keep coming here simply for their extraordinary customer service.
Bought my tires on their website, scheduled for them to be installed the next morning. Came in the next day, dropped my car off & they were installed within the hour. The best part was, Sergio, the manager that day, did not try to hard sell any upcharging!
- Thank you
The phone number for Pep Boys is (847) 695-8640.
Pep Boys is located at 1020 Summit St, Elgin, IL 60120
The website (URL) for Pep Boys is: https://pepboys.com/stores/il/elgin/1020-summit-st?storeCode=1407
Pep Boys is open:
Monday:8:00 AM – 6:00 PM
Tuesday:8:00 AM – 6:00 PM
Wednesday:8:00 AM – 6:00 PM
Thursday:8:00 AM – 6:00 PM
Friday:8:00 AM – 6:00 PM
Saturday:8:00 AM – 6:00 PM
Sunday:9:00 AM – 5:00 PM