State: | Illinois |
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Address: | 1911 N Rand Rd, Palatine, IL 60074 |
Zip code: | 60074 |
Phone: | (847) 255-5700 |
Website: | https://www.palatinesubaru.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp |
Monday: | 9:00 AM – 8:00 PM |
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Tuesday: | 9:00 AM – 8:00 PM |
Wednesday: | 9:00 AM – 8:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 8:00 PM |
Saturday: | 9:00 AM – 6:30 PM |
Sunday: | Closed |
I have had the best customer service experience ever. Paris was very helpful and extremely patient. He worked with me all the way. The best salesman ever without the usual tactics or pressure.
This is the wife, Nancy, posting. Steve and I were very happy to purchase our used car from Sheldon, who answered our many questions (second key? Floor mats? Caps to tire air valves? Just the tip of the iceberg….). Thanks for your patience, Sheldon. Napleton’s Palatine Subaru did right by us, and thanks to Theo, Dan $., and of course, Sheldon. It’s in its parking spot, ready for me to drive in the snow tomorrow, just like you said. And the seat warmer is working - tested that on the way home :D Yay!
Excellent. Facility is clean with comfortable seating. Everyone is professional and friendly. I worked with Phillip. He was Uber sweet and helpful. Answered my questions in “plain English” so the ‘non-mechanic’ me could understand. Fast, efficient. Love my Subaru and this dealership. Highly recommended.
Absolutely amazing experience being helped by Bobby. He helped my fiance and me purchase a 2022 Outback and the process was incredibly smooth and easy. It did not feel like I was being sold to, but rather guided through the process with understanding. I will definitely be coming back in the future to purchase any other car and will be asking for Bobby specifically! Great experience, five out of five stars all day.
Had an excellent and very pleasant experience! Alex was our salesman that we worked with, it was a pleasant surprise finding out he spoke both English and Spanish. Although we came in at a difficult time as there weren’t many cars available, Alex, and the rest of the individuals working, were able to work with us to find what we were looking for. Everyone worked fast and did not waste anytime through the whole process, definitely would recommend.
The phone number for Napleton’s Palatine Subaru is (847) 255-5700.
Napleton’s Palatine Subaru is located at 1911 N Rand Rd, Palatine, IL 60074
The website (URL) for Napleton’s Palatine Subaru is: https://www.palatinesubaru.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp
Napleton’s Palatine Subaru is open:
Monday:9:00 AM – 8:00 PM
Tuesday:9:00 AM – 8:00 PM
Wednesday:9:00 AM – 8:00 PM
Thursday:9:00 AM – 8:00 PM
Friday:9:00 AM – 8:00 PM
Saturday:9:00 AM – 6:30 PM
Sunday:Closed