State: | Illinois |
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Address: | 1837 E Lincoln Hwy, DeKalb, IL 60115 |
Zip code: | 60115 |
Phone: | (815) 756-4213 |
Website: | https://www.lovettstowing.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Excellent customer service. Lovett's T&R gave me a reasonable price for the tow compared to area competitors. Their guy Robby paid attention to detail, was timely, professional and kind.
I was very hesitant on the service me and my partner were going to get after reading the reviews. My partner was involved in a single accident a couple of weeks ago. Which Lovetts Towing came to put the car on a flatbed because the vehicle was totaled. Because of our work schedules conflicted us from going to salvage our belongings in the vehicle. We let the towing fees increase and which we knew we had to pay it off. We spoke to Carrie who is the office manager and she was very polite and very understanding and was able to freeze the fees from increasing until this week to come get our belongings out the vehicle. When we got to the company yesterday. We were told that the fees were going to be almost $1000 but they worked hard for just a settlement amount of $600. We were very pleased with the professionalism and even got a bit of history from the mechanic that helped us get things out of our vehicle. The whole experience yesterday was so pure and helpful. We both were satisfied with the efforts of the staff and I would like to say thank you to the Lovetts Team for such a pleasant experience during such a rough time. God Bless
Super bad weather. Not from the area, someone passed me and shoved me off the road and I flew into a cornfield. My phone was about to die and I was completely stuck in the snow. I called and I estimated that my car was about 20ft from the road. They got to me pretty quick and even called the police department to check on me (which is service beyond what I know in my own town). Unfortunately my depth perception was very off, and I was over 50ft from the road. The gentleman helped me with a smile on his face and made light of the situation to make me feel better. I got home safe, thank you so much!
The phone number for Lovetts Towing & Recovery is (815) 756-4213.
Lovetts Towing & Recovery is located at 1837 E Lincoln Hwy, DeKalb, IL 60115
The website (URL) for Lovetts Towing & Recovery is: https://www.lovettstowing.com/
Lovetts Towing & Recovery is open:
Monday:Open 24 hours
Tuesday:Open 24 hours
Wednesday:Open 24 hours
Thursday:Open 24 hours
Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours