Round Lake Animal Hospital

My review is 2 in 1 because I'm reviewing the animal hospital and the pet boarding separately.
Animal Hospital review: 5 stars
They are very busy, but they give amazing care. They helped my dog walk and run again at a time when we feared she was coming to the end of her life. My 2 cats have also both been going there. They are always kind and considerate and take time explaining what's going on.
Boarding review: 1 star
I was very disappointed when I picked up my dog after a week- she stunk terribly and had an infection so bad she required immediate surgery. Had the techs who were watching her reported the obvious inflammation days before they could have simply put her on antibiotics and she would have been fine. Instead, my 14 year old dog had to sit in pain for days before we picked her up, have surgery, and then go through recovery at home. We had to provide extra care at home to get her health back. She is still not 100% yet back to normal, and it's been nearly a week.

Honestly cannot thank everyone who cared for my Concha due to Parvo. They were so careful and loving to her, catching it on time was so good. And have heard so many stories that I am so proud to say euthanizing was NEVER an option, on the contrary was to keep her alive. Staff was so positive for the outcome, and I got compliments on her. She is doing so much better after about 12 days already, she came out like a new stronger pup. A little sad is a bit farther out from me but will definitely come back.
They took the proper measurements so there wasn't any contamination due to the virus.

You know we have to say your staff is excellent! They are ALWAYS polite and helpful, keep them happy please:)! As for the vet services we are always very pleased with the doctors within.

Love this place! They see & care for exotics. Had surgeries on both my bunnies here. Exceptional service and excellent staff!
Plus they are open weekends and take emergencies! Recently had emergency on a Sunday with my pittie puppy Poppy. Tried to go to Premier in Grayslake but couldn't get in for over 6hrs. Needless to say couldn't wait. So took a chance and called them they were extremely pleasant unlike other call. Told me to come in right away. Dr. Was not rushed gave us all meds..and advice. Got next apt. Very flexible. No problem scheduling times. So pleased plus reasonably priced for emergency! Definitely recommend. Poppy approved!

They have the best veterinary services I ever have seen. they saved my dogs multiple times. Especially short nose dogs they know how to handle . They did the surgeries on my and my sister’s pets
Dr. Hafeez , Kristine are amazing including young doctors like Dr. Kayani.
I have a lot to tell.
Make story short from receptionist to Doctors , every body is amazing.