RCM Heating & Cooling, Inc.

I had them come out and they installed a new furnace on Sunday for me as I was staying in a hotel and their guys did an excellent job getting my house up and running. I would recommend you use them as they are very helpful and a reasonable rate.
M. Roessler with (ACR Team)

We have always received great service with knowledgeable and respectful service techs from RCM. During the recent below zero cold snap, our son's furnace stopped working. He is over in Homewood and emergency repair services were stretched thin/very hard to come by. When he finally got another company to respond they made a quick determination that he needed a new furnace and just happened to have free financing going on. I reached out to RCM who were able to provide a second opinion service call a few hours later. Their correct diagnosis of a replacement inducer motor had the furnace back up and in good working order, thanks to a quick trip to the parts supply house by Chris who handled my initial phone call, in order to obtain the motor before the supplier was shut down for the weekend, while the repair tech was completing the service call that he was out on at the time. We couldn't have possibly asked for or received better service under any circumstances. You definitely went over and above and gained another loyal customer in the process.

I must say, out of the all the home services that I have dealt with in my past and present this has been the best experience along with customer service, installation pre and post. They have been more than informational on the unit that was installed in my home along with the knowledge of there service men that came into our home. They were very respectful and courteous to my family therefor made it a very comfortable situation. I dont normally right or comment on services like this probably because I have never had the service that I experienced with RCM so here I am. Once again to Chris and the crew over at RCM thank you for the great service !

The RCM did a great job with our new furnace! They came out within 20 minutes and even brought loaner space heaters for the house during the recent cold snap. Great customer service and they always answer the phone. Good people to do business with.

Christian was very professional and thorough with his inspection and explanations of our failing heating system (25+ year old furnace and a/c). He told me the news I did not want to hear, the unit needed to be replaced due to cracks in the heat exchanger (among other things). Although, after his detailed explanation of the dangers of this, I knew that it was the right thing to do. He returned within an hour with space heaters to keep our house comfortable until they could do the install of the new equipment. These units worked so well that we actually had to turn them down in the evening when the house temperature reached 76 degrees!

I then spoke with the owner Chris and she was very good about explaining to me the different options in detail. She provided me a very detailed and clear proposal promptly. The next morning, Christian, Tony, and Randy were out to do the install. They were punctual and extremely professional and informative.

The system is working great, and the install is clean and professional. I would highly recommend RCM to anyone in need of HVAC service.