Public Storage

I would like to thank two people who have made a difficult time in my life a very pleasant experience. Renee and Charlie are two of the kindest people, so willing to help and ready to give the best quality service. They help me save money with mindful tips and I was able to get the best size unit that would best fit my needs. Thanks you two Rock!

Mrs. Renee is such a great employee and I would use public storage for all my needs in the near future just don’t get rid of her she’s very polite and helpful.
Theresa Mostowicz

Mr. Charlie is by far the best employer I ever met! He was on time, super duper sweet, Funny and outgoing. He broke down everything perfectly, made sure we understood the policies. Asked if we wanted to see the units first, answered all questions as well was very patient. He definitely deserves a raise. Units were as shown at the same prices that were given online. It was a quick and easy process. Thank you again.!

Went to this facility in Waukegan and was treated wonderfully by Renee! Her customer service was on point. She was very knowledgeable and answered all of my questions in a professional matter. She provided me with the best customer service. Renee is a great asset to your company and I would definitely come back again.

What can I say about my customer service experience at Public Storage Waukegan? Renee, The Attendant IS OUTSTANDING!!! This was not my first time renting from this facility. However, both times I can truly say that my needs were met. I was greeted with a warm friendly smile. She told me how to navigate through the technology of the APP and provided me a map to my unit. The facility was automatically lit heading to the unit. And the icing on the cake, Renee helped me as she guided me in unfamiliar territory within this HUGE facility. She actually earned MORE than 5 stars. With that being said….Renee, THANK YOU for being such a SWEETHEART and for your assistance. You are PHENOMENAL!

Best wishes,
~Camille