State: | Illinois |
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Address: | 5220 Touhy Ave, Skokie, IL 60077 |
Zip code: | 60077 |
Phone: | (847) 675-5300 |
Website: | https://pepboys.com/stores/il/skokie/5220-touhy-ave?storeCode=0479 |
Monday: | 8:00 AM – 7:00 PM |
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Tuesday: | 8:00 AM – 7:00 PM |
Wednesday: | 8:00 AM – 7:00 PM |
Thursday: | 8:00 AM – 7:00 PM |
Friday: | 8:00 AM – 7:00 PM |
Saturday: | 8:00 AM – 7:00 PM |
Sunday: | 9:00 AM – 5:00 PM |
I had the best experience today at Pep Boys on Touhy, thank you so much to Sonny!! He saved my day and helped me from beginning to end. Outstanding service and he has the most friendly disposition. Sonny walked me through it all step by step and made is so easy for me. I was almost in tears when I came in and a had huge smile on my face when I came out. Thank you Sonny & Johnny for fixing my car and going beyond in customer service, I am most grateful to you both. I highly recommend this Pep Boys to all and make sure you ask for Sonny!!!
The overall service was good and timely.
But it took me 20 minutes to clean the dirt from my steering wheel, ignition buttons, door handles ( Inner and outer ). Please see the attached photos.
I am a repeat customer at this location and each time I have to go through the same unhygienic situation in this covid scenario 😫
It look like the mechanics are not wearing gloves while handling the dirty engine components.
Other then this issue, I am happy with the price , quality and speed of this location.
I hope I don't have to post the pictures again. Next time if it happens. I will give 1 star.
The phone number for Pep Boys is (847) 675-5300.
Pep Boys is located at 5220 Touhy Ave, Skokie, IL 60077
The website (URL) for Pep Boys is: https://pepboys.com/stores/il/skokie/5220-touhy-ave?storeCode=0479
Pep Boys is open:
Monday:8:00 AM – 7:00 PM
Tuesday:8:00 AM – 7:00 PM
Wednesday:8:00 AM – 7:00 PM
Thursday:8:00 AM – 7:00 PM
Friday:8:00 AM – 7:00 PM
Saturday:8:00 AM – 7:00 PM
Sunday:9:00 AM – 5:00 PM