McCook police department

Dr. Hartmann took great care of my cats during their annual wellness visit! Highly recommend.
Update: I would like to reiterate that they provide the best care and put your pets as their #1 priority. The communication from the vet and staff has been phenomenal, and I would bring my cats back here again.

This is the best and most compassionate vet I've ever taken my pets to. She took great care of our pets One day I came home to find my beautiful dog deathly ill and called the hospital. They were just closed but they waited for me to bring my girl there. Sadly, my dog could not be treated and the doctor waited another 45 minutes for the other family members to come say their goodbyes. This doctor could not have been kinder or more caring. They even called the next day to check on us and sent a card a few days later. Very competent and very compassionate.

They stand up against dregs of society!!
They put up with none of a certain youtubers nonsense!

I am so incredibly grateful to be a client here. From my initial emails, to the visit, to the check out and follow up - everyone has been so wonderful. Denise at the front desk was so quick to respond to my emails and jumped to help me the minute I walked in the door. Ashley, Tina, Josie & Ang were the people behind the scenes that deserve a ton of recognition for being so compassionate, gentle and patient with my cats. Dr. Hartmann was so thorough and never made me feel like I was being silly. She took her time to answer all of my questions in a way that I was able to easily understand. Lastly, Dianne was very quick to get my checked out and send me my invoice for insurance immediately.

As a pet parent, my biggest concern is always the care that my cats receive. When I came here, I immediately knew they were in really good hands. I don't live nearby but it is worth the drive to be able to receive excellent care. Thank you again for taking care of my babies! I cannot express my gratitude and appreciation enough

New to the area and I am so glad I found Hoffman Estates Animal Hospital! Denise, Angela, and Dr Gus were absolutely amazing! Such great energy and extremely helpful. You can tell they all love their jobs and care deeply about each and every animal that walks through their doors. Will definitely be back! Give them a try you won’t be disappointed!

About a year and half ago I had to bring my beloved cat for a specialist opinion because she continued to be sick even after treatment by other animal hospitals. I read that Dr House was one of the best so I brought her in and received very precise and clear cut information about what was going on with Ginger. The news after we did an ultrasound was melancholy and Dr House and his great staff took all the time to form a treatment/care plan for Ginger. What I appreciated most was that Dr was very direct and detailed about the situation and what I could expect and look for from that point on. He and staff showed great compassion while giving as much information as possible. I had a lot of questions, and often was surprised to get full answers no matter how lengthy, what day it was or time of day. One morning when I saw that Ginger needed to be brought in immediately for euthanasia I called holding back emotion and the lady on the phone told me to bring her in immediately and squeezed me in that morning to let Ginger be at peace. Dr House was out of town so Dr Behm did the euthanasia with much kindness and professionalism. Again, the compassion, understanding, gentleness I received from the entire staff that day is something I will never forget. Leaving my sweet little furball behind was one of the hardest things I'd done but I knew her body was in good hands. Her ashes were ready within a few days and I received a beautiful paw print card but also, the thing that touched me most of all was the handwritten card from Dr House sending regrets he couldn't be present and supporting the decision I made to not let Ginger suffer. It was also signed by the staff of Hoffman Estates Animal Hospital. Thank you all very much.