Galt Toys + Galt Baby

My wife and I are going to be new parents and wanted to see all of the different strollers together. We ended up working with Chris and she was AMAZING. She was unbelievably patient and went through each brand with us and the pros and cons of each. It was so helpful because I'm tall and have a bad back so she made sure to tailor the experience to our scenario. For new parents this was beyond our expectations and will absolutely be going back.

I cannot say enough good things about the customer service here, specifically Chris. Chris is very knowledgeable and friendly. Chris goes far above and beyond what I would ever expect and made the process of ordering baby furniture so much less stressful than it would have been anywhere else.

My husband and I spent probably 45 minutes exploring stroller, car seat, and crib options. The associate was enormously helpful. She demonstrated everything and helped us feel comfortable making decisions on large purchases. Absolutely highly recommend.

GREAT customer service, follow through, knowledgeable staff, and quality products! My daughter and SIL chose all their baby furniture here just before Covid began. The sales people informed them of the upcoming sale so they could take advantage of it. Before the baby arrived my daughter thought she was going into labor early and panicked because no stores were open due to Covid. She still needed the car seat and something to bring the baby home in. She called Galt (Northbrook) and Chris came to the rescue. She met us in the loading dock with the car seat, and gifted my daughter swaddles for the baby. She calmed us both down and provided peace of mind that everything we needed would be there.

I went there to purchase a stroller to keep at my house. Again, Chris talked me through the choices and decided my best choice was a stroller they no longer carried. She researched where it was sold while I waited and directed me to buy it from a competitor. I was shocked, but her intention was for me to get the best stroller for my needs, even if it meant not making the sale.

Fast forward to today, when it is finally warm enough to take my grandson for a walk in the stroller and I am having problems with the buckle and harness. I called the manufacturer and the store I bought the stroller at, but they were of no help. GALT to the rescue. Chris gave me Katie's cell phone and she arrived shortly to help me. Problem solved!

I can't say enough about this store. There aren't a lot of baby stores left.
Shop here, you won't be sorry. They are fabulous.

Must go if your expecting! Katie is amazing and was more than knowledgeable to help us pick some gifts and a car seat. I don’t know what these bad reviews are for. If you want to know what to get just ask her and she was so helpful! It’s obviously pricier but worth the extra money to get the safest products and best advice. They even install the car seat for you in your car the right way!