Burgess Square Healthcare & Rehab Centre

My mom just came home from Burgess Square 3 weeks ago. And I have to highly, highly recommend them for a skilled rehabilitation for your relative or family member!! On the outside Burgess Square doesn't look like too much but what's inside is what counts!! From the front desk staff, case manager, physical therapists, occupational therapists, CNA's, food service & prep people, and EVERYONE at Burgess Square all helped with my mom's recovery. With there help, patience, and providing loving genuine care for their patients my mom was able to come home fully prepared and stronger and in great spirits! If I ever need your services again I will go back there no problem!! Again a big shout out and a big heartfelt thank you to everybody at Burgess Square for everything that you did for my mom!!

I will begin by saying, this is not a new facility. My husband's move from 3 weeks in LaGrange Hospital happened so quickly, that I didn't have a chance to look at any of the three skilled nursing facilities that could take him. When I got to Burgess, I was not overwhelmed. Compared to the beautiful hospital, it looked a bit tired. My husband was classified "medically complex", so it took a few days for the doctors, nurses & techs to get to know him & his problems. I must add here, I was on hand 8 - 10 hours a day, every day, because I knew by that time, what he needed. We were there many weeks & 98% of the care he received was fantastic. When we had a small issue with one of the night techs, the nursing supervisor's concern was sincere & it was dealt with immediately. It was the only time we had cause to report a problem & it was very early on. They generally kept the same nurses & techs in our corridor, so we got to know & love them. Their degree of skill & compassion was deep. It doesn't matter what the place looks like, as long as you have confidence in the care. I read other reviews & understand that people have many issues coming in, but our experience was a great one. My husband's home & healthy, thanks in great part to Burgess Square.

Burgess Square is a top notch rehab facility with great clinical care. They took wonderful care of my grandfather and therapy worked very hard to improve his mobility. Kristy was an amazing nurse always following up to make sure his care needs were met. Thank you so much!!!

My wife was admitted to Burgess Square for physical rehabilitation after broken leg surgery. I speak on behalf of my whole family. We would like to thank you Burgess Square. I am breaking down the review of several areas of the facility.

Facility: It’s an older facility but they do an amazing job to keep it clean. You take any part of facility from entrance to the rooms, the facility is spotless. I have been to many rehabs and nursing homes, and all facilities had one thing in common was smell which was completely absence from Burgess Square. This facility did not have the smell the other rehab and nursing home facilities have.

Staff: The staff was amazing! This includes nurses, nursing aids, physical therapist, occupational therapist, social worker, the dinner staff etc. They all I mean all staff members were polite. Staff was amazingly polite regardless how much we were anxious or impatient. Physical therapist even provided basic trainings on how to assist her when she is home. I call this “above and beyond call of duties”.

Treatment: My wife could not walk on her own even with a walker when she was admitted. She was able to do that with supervision when we brough her home.

Conclusion: I don’t wish anyone has to go through this kind of ordeal but if you have to and looking for a physical rehabilitation place, I will definitely recommend Burgess Square.

After having a negative experience with another facility, we decided to place my dad at Burgess after his second surgery. The staff is caring and wonderful and we were relieved that we didn't have to constantly worry about my dad's care or how he was being treated. My dad loved the nurses, rehab specialists, and staff. He also loved the fact that he got 30mins. of PT/OT twice a day. He felt like his time wasn't wasted. They also kept him clean and changed him every day. Thank you all so much for taking care of my dad and helping him on his healing journey!