Arlington Motorsports

I bought a bike out of state and they (notably Julio) were super helpful in answering all the questions I had and everything I needed to know. They gave me advice on the bike, registering, and shipping the bike out of state. Overall great and hassle free experience working with the guys at Arlington Motorsports! Definitely deserve 5 stars and would highly recommend!

Julio and Mitch were very helpful in securing a Honda Grom. Laid back guys, straightforward, not pushy. Only negative was not being able to test drive, citing liability reasons but other reviews (even just 3 months ago, J Wienski) said they let him test drive. They wouldn't budge on the price of the bike but gave us a great deal on a helmet and a free T-shirt.

These guys are the best there is in customer service in every respect.

Here’s why:
I wanted to buy the Piaggio BV400 last summer. They kept me informed as to the progress every month until it was finally delivered. They wouldnt take a deposit until they were sure of the date it was coming in the shop.

I picked it up today and it was like meeting old friends whom i never met. Great financing opportunities, great selection of helmets and gloves. They went over the whole scooter in detail with me to make sure I was fully knowledgeable and comfortable.

I was even given amazing taffy made by the owners wife.

They have an incredible selection too!

Bottom line, I felt comfortable with the entire sales process.

They’re AWESOME!

After 2 motorcycle purchases and countless times getting service and upgrades done to my bikes, I think I am in the perfect position to speak on the quality and professionalism that Arlington Motorsports brings to Arlington Heights.

I first visited Arlington Motorsports 2 years before I would ever ride a bike and they were incredibly helpful in my journey of finding what is right for me and how I should go about it. Julio especially was helpful and treated me and still treats me the same as when I first walked in, they show respect to every customer through all departments and truly care about the bikes and scooters that they sell.

My first purchase was also my first motorcycle purchase when I bought a 1999 Honda Shadow 600 as pictured below. The entire experience was a breeze and they made it very easy for a first time motorcycle customer to not feel the stress that could very well come with such a large purchase. The entire sales team there was very knowledgeable not only about the bike but about the buying process. They also handle much more than just paperwork, they prep the bike for you and give a tour of the motorcycle so that you're an expert on the bike before you ride it off the lot. Although none of this is really above and beyond, it is what is expected of a dealer nowadays. Unfortunately many other dealers in the greater Chicago area as well as almost all private sellers are not up to the same standards.

I would keep my shadow for about a year until I bought privately and got my Kawasaki Ninja 650R. The purchase was all and well until I brought it in the Arlington for my first service where the trained eye of one of their service techs Bud found many potential problems that were waiting to cause a larger issue. Bud chose to consult with me after my simple service, and told me about the issues instead of just fixing them and giving me a surprise charge like most other techs would. In general Bud has been an absolute wealth of knowledge and has helped me bring my bike up to the condition that it needed to be at for longevity. He also has done things for me and the bike just out of the goodness of his heart. When I first brought it in my shifter was bent in due to a left side drop, without hesitation he did his best to bend it back out to a better position. This of course went without any additional charge to me, but goes to show that everyone at Arlington Motorsports isn't just trying to get money out of you, they're really trying to give you the best experience possible no matter what your business may be with them.

Other than the simple work I've had done such as oil changes, I've also had Bud put on a full exhaust system, new levers, new tires, among other things. (work all visible in pics below) EVERY SINGLE ONE of the upgrades that I have had done to my bike with them has been quoted to be less than 2 other local shops. Going to Arlington Motorsports has easily saved me between $50-$150 on every service I've had done there.

I also just recently decided to get myself a moped (pictured below) which I had been looking at for a while at Arlington. The experience was exactly the same as what I had experienced with my first purchase there, nothing but good things to say.

Mitch and the whole Arlington crew will be getting my business for as long as i'm still on 2 wheels.

Rubber side down!